Reviews

Rob's Automotive Repair

4.6 754 reviews

• Chris Schnepel ★★★★★ 2 weeks ago
  It was so nice to have very friendly, helpful, real people answering the phone!Cheyenne was our service rep. She was great! She patiently explained things and provided written explanations and estimates. We were not pressured into anything … More that was not needed.We have had the car back almost a week and everything seems to be working well.We are very satisfied with our experience and plan to return for regular maintenance or other needs.
• Alexandra Clark ★★★★★ a month ago
  I'm late to review Rob's, as they took care of me back in August, but these guys are amazing!!! Carter was the main employee I spoke with over the phone and he was phenomenal. He also came in on his day off to make sure I had … More my car secured in a safe place until they opened. Corey also really helped when I came in personally and by going through some paperwork to ensure I wasn't being screwed over by the company I had been going to the last several years (which it turned out i kind of had been). Carter and Corey worked together to find me the best ways to handle the situation and have me honest suggestions without making me feel manipulated into paying for maintenance through they're company - they were there to help and make sure that I was safe while driving my vehicle. While being very professional and knowledgeable, they went up and beyond what I could have hoped for. The company understands that life happens and they do everything (within reason) to work with your time and budget to make sure that their clients are well taken care of and that the work that they do is thorough and accurate.I HIGHLY suggest using Rob's Automotive for your vehicle needs because of their honesty, hard work and their excellent customer service.Thank you again, especially Carter and Corey, for helping me get through a rough time with my little car and helping me feel confident that I made the right choices on how to handle my car issues. I will absolutely be coming back!
• Rob Ert ★★★★★ 3 weeks ago
  This shop is well managed and provided an extensive and thorough evaluation of my vehicle. My car is 20 years old and well worn. I came to Rob’s for a free brake inspection and got an ICU (intensive car unit) analysis.I will likely not … More proceed with the repair which is worth more $ than my car is worth but I have 2 other vehicles I would NOT hesitate to take to this shop. A good mechanic is about equivalent to a good medical doctor!Cheyenne is awesome and the portal to Rob’s.
• Lana Winther ★★★★★ 2 months ago
  Rob’s Automotive Repair was wonderful! I took my car in to be thoroughly inspected for any issues. They were photographed and assessed and then sent to me for approval before any work was done. They gave me options about what was needed … More now, and issues that I could have done later. I like the way they do business and knew I could trust them. I would highly recommend to family and friends. Cheyenne was my representative who helped me…excellent!!! They even offer rides to and from their business for free (Lyft).
• Anthony Buchanan ★★★★★ 3 weeks ago
  I am horribly late with me review but I had some issues with my diesel van about 2 months ago and they diagnosed, quoted and repaired my van with confident swiftness. I have a really hectic work schedule and they got me up and running in … More less than 4 days! Highly recommend this shop for their professionality and care they put into their work, they even gave me a free service that would've otherwise costed me over $200. I can't recommend this shop enough! shout out to Carter for being a real G and accommodating my constant calling for updates hahaha
• Sheldon Kreger ★★★★★ a day ago
  Emergency alternator replacement while travelling. Thankful for their prompt help.
• damon ★★★★★ in the last week
  First time taking our vehicle here. Did a nice job.
• Dan Young ★★★★★ in the last week
• Oran Hill ★★★★★ a week ago
• Lanell Kinville ★★★★★ a week ago
  I have always had a great experience with Robs Automotive. I own a 2006 Acura MDX with 154,000 miles on it and have had little expense with keeping it in great running condition. Thank you Carter and Robs for keeping my car in great mechanical … More condition.
• Paul Vetsch ★★★★★ 2 weeks ago
  Everyone very helpful and friendly .
• Mark Smith ★★★★★ 2 weeks ago
  I recommend Robs! in and out good service
• Antares Argueta ★★★★★ 3 months ago
  I called the week before Thanksgiving and they got me in the next day right when they opened. I paid for a diagnostic since I had oil and coolant mixing in my car. They gave me a general ballpark of what it would cost to fix. Due to budget … More constraints, I decided not to go forward with repairs at that time.After a week and a half, I decided to bring my car back and worked with Daniel. He was incredibly patient, understanding, and transparent about the issue, pricing, and the best course of action. The technician who worked on my car (I believe it was J. Barrera) was also very understanding of my situation and did his best to offer a fair price. While the shop rate is higher than some other mechanics, the quality of service and peace of mind are well worth it.I highly recommend working with Daniel. A huge thank you to both Daniel and J for getting my car in and out within the week!
• Angie ★★★★★ 3 weeks ago
  Mike was fantastic as soon as our conversation began. He wasn’t trying to sell me anything. My problem was fixed and I was given a full, informative report on my vehicle. Do yourself a favor go see Rob’s automotive!
• Jeff Ross ★★★★★ 4 weeks ago